State Farm® Insurance Agent Matt Keim

"I was with this company for many years for my business. My ex was in charge of our payments. However when we parted ways she stopped all payments and never told me. I called to get reinstated and I was told that I would not be able to continue because I need to show 3 consecutive years insured. I was with State Farm 11 years. There is no loyalty with this company. Now it is not entirely their fault but my issue is that after so many years they basically say goodbye you do not matter. They made a lot of money from me so I guess i am not good anymore. Do yourself a favor. Do not go here. You will not matter. Update: I have a TBI Traumatic Brain Injury. I have to adk questions to understand. The guy hung up on me and when I tried to call back they did not answer. These people are not good. Run away from here. May 12. Today."

"Beware of this office the reviews of never hearing from Matt and the unprofessional attitude of Bree (his wife) are 100% on point I wish I would’ve seen this before. The agent Bree Buckles-Keim was consistently rude talking over the my partner and I explaining how it was our fault when she was the one that provided the guidance to the process. Confrontational and rude, I know it’s State Farm and national maybe just try a different office location. We have had no issues until we were met with much hostility from Bree. In a customer service position she had no want or need to assist with the process. Not to mention once I voiced my displeasure with her inappropriate behavior and attitude she will no longer answer the phone to complete the process so we can cut ties. Completely unprofessional and borderline incompetent. Honestly never leave reviews but this is just sad and the corporate needs to take action against this office and the disrespectful behavior towards customers. No problem taking the money every month but when it comes to solving your issues, radio silence will be reaching out to corporate. I’m sure she will post a snarky response about how she tried to help. This is completely fabricated and untrue we were only met with hostility and you can see from many other reviews. If you want to make your life easier go elsewhere. Edit: Her response references no apologies for her crude and inappropriate behavior… a formal complaint has been filed with the BBB and the State Farm corporate office. As I said before do not take her false online persona as helpful, she is far from it and her husband who is your actual “agent” is completely absent from emails, in person, and the phone. Update: the form that was “promised” has still not been delivered. They still will not answer voicemails or emails. So unprofessional."

"This office NEEDS to be SHUT DOWN! Matt and his wife Brie are so incompetent! No one ever knows what is going on. They made a mess out of my policy costing me over a thousand in penalties then Matt went missing in action and wouldn’t answer or give face. Their front office staff told me to have my account transferred to another agent because they are terrible! That I am not the only person they have tremendously dropped the ball on”. Their exact words were “Run while you can!”. Beware of this Office!!"

"Can’t say enough how great this office is! Marlynne was my agent she was amazing helped me get a better insurance rate waaaaay cheaper than my previous insurance and set me up with life insurance worked with my schedule and friendly. I have recommended to everyone I know. Gieco has the gecko, progressive has flow but forget about them cause State Farm got Marylnne she hooked ya boy up!"

"Matt Keim State Farm agency is the best! The professionalism that everyone has is outstanding and they are all very knowledgeable! I came in asking about life insurance and each of my questions got answered and simplified in a way I can understand! Keep up with the outstanding work"

"i just recently purchased a new home with my wife here in vegas! it’s our first home so we’re pretty excited and of course new home means new insurance! wow what breath of fresh air such an easy process from the quote i received and one of the agents melissa was so great! all my questions answered and super friendly i just had to make a review about it!"

"Marly is the best salesperson I've encountered. Not only did she save me a lot on my renters and life, she made the whole process so quick and easy. She was definitely very friendly but still professional. She answered all the questions I had about the process and making sure I had the coverage i need for a great price. Once I get a car I'm definitely going to give Marly a call."

"Marlynne was my Represenative who Literally helped me out from start to finish, making sure i understood my Life Insurance Policy, to ensure that my family and my daughter would not have to worry In case of anything. she was very thorough with all the information and fees if there was any additional. She unlike others that were in contact with me made me very comfortable and confident in going with Statefarm for this coverage. Will definitely recommend going through them for any INSURANCE COVERAGE !"

"I've been with Matt Keim since I moved to Las Vegas and him and his team have been absolutely terrific! Professional, responsive, and great to have as my insurance agent. I have all my businesses, real estate ventures, and my auto and life insurance through Matt and I'm glad I do."

"(Translated by Google) This office is excellent I have no complaints. All the people are friendly, professional, and very knowledgeable about their work. If you have questions, ask for Abigail, Sirena, or Roxanna, they will speak clearly and explain everything in detail. I am very happy with the office of Matt Keim, do not hesitate to speak to this office. They are the best. (Original) Está oficina es excelente no tengo ninguna queja. Todas las personas son amables, profesionales, y tienen mucho conocimiento sobre su trabajo. Si tienen preguntas pregunten por Abigail, Sirena, o Roxanna te hablarán con claridad y te explicaran todo con detallé. Estoy muy contenta con la oficina de Matt Keim, no duden en hablar a esta oficina. Son los mejores."

"I can honestly say this is the best agent in town, his staff is always friendly and happy to help. But, they're super knowledgeable. Sirena, Abigail, Roxanna and Melissa are the best I've had zero complaints or issues since I switched over to State Farm or better said Matt Keim office. They Rock."